A question about our products? We hope this FAQ will help. Still can’t find an answer? Email us!
Orders are processed within 2 business days, and can take up to 7 business days to ship. These delays can vary during the holidays. If you need to receive your order faster, you can select a different shipping method at the checkout.
Due to shipping fees, we do not offer the option to purchase only one jar through our online store. You must order a minimum of 4 jars, however you can choose whichever flavours you want.
Our shipping supplies, aren’t the cutest because we make sure to repurpose bubble wraps, cushioning peanuts, foam, and craft paper received from our own suppliers when ordering ingredients. It is our goal to reuse as much shipping supplies as we can.
Our products are all made in small batches in our Montreal facility.
We don’t have organic certification, but most of the ingredients that go into making our products are organic.
Some producers with whom we partner manage small, family-owned plantations that simply don’t have the means to seek out organic certification. In any case, we ensure that our suppliers’ production methods exclude the use of any products considered harmful to human health or the environment.
The organic ingredients are marked with an asterisk in the list of ingredients.
No. Our nuts are first dry roasted at a low temperature, after which they are ground.
Yes. Our products are all vegan.
Our products do not contain gluten, but our facility is not certified gluten-free.
No. Ideally, you want to keep your jar in the pantry, which will make the nut butter easier to spread.
Yes. It’s preferable to stir the nut butter for a better distribution of the oil and other ingredients. For instance, our almond ginger butter contains pieces of crystallized ginger that may be at the bottom of the jar. Stirring will ensure you get a little piece of ginger in every bite!
Yes. Our production process is designed to crush the nut, which creates a smoother texture. Our nut butter is thus less watery than most natural butters on the market, and is more akin to a spread.
No. Our almonds are dry roasted with their skins, as they are high in fibre. They also taste best (though that’s purely subjective)!
Yes, but only in certain products. In such cases, we use organic maple sugar (from Quebec).
For taste and texture purposes, some of our nut butters (not all!) contain added oils.
Yes it is! Oil separation occurs with natural products, since no food stabilizers are used. Just give your nut butter a stir, and you are good to go!
Easy peasy! Simply sprinkle them on your favourite dishes.
We recommend storing it in a cool and dry place.
No. Since our blend is made from cashews and nutritional yeast, this product will not melt in the oven like a traditional parmesan cheese. It is best when used as a condiment, that is, by sprinkling it on your food, just before serving it.